Sales
"Sue, I have to say that we appreciate the effort and the timely responses. I do believe that the service we received from you was the best I've received so far and would like to commend you on that." R Vaz
"Hi Sue, I just want to say a very big thank you to you for playing a major role in helping Brad and me buy our first home. Buying a first home for me was not a daunting ‘idea’ but well and truly could have been a daunting ‘experience’ if you were not there doing a wonderful job to ensure everything went smoothly and to plan. I know at time I was a little stressed, confused, overly excited! But you did a wonderful job to calm me down, make me informed, and share my excitement! I will defiantly recommend you in the future and wish you every success in life. Thank you for helping to make my first home buyers experience a wonderful one." L Walsh
"I will definitely be using Sue’s services again and have no hesitation in recommending her to all of my friends. It has been such a positive and great sale that I cannot say enough praise for Sue’s efforts and truly wish her all the best in her career." L McNab
"Thank you once again. I think the pleasure of the whole deal was that we had you as an agent. Your work is commendable and your efficiency will only take you upward." R Vaz
"Blocksidge & Ferguson exceeded my expectations… I couldn't have been happier with the service I received from Sue Buchanan. In my experience, few agents would provide that level of service – highly recommended." M Leach
"We were very impressed that you took such pains to contact your potential customers; it’s a welcome change as most other agents I have contacted don't even bother to follow through an initial contact." S & K Blackmore
"Thank you for your appraisal. You are one of the few real estate agents who I have come across that actually "care" for the client. I salute you! You have been great to work with… (Love your work actually! Will recommend you!!!)." R Dale
"A little email to thank you for your excellent work in selling's dads flat. Appreciated your professionalism and friendly touch, you were in short, fantastic." A Taylor
"The professional manner in which you conducted business is a credit to you. The purchase of property can be very distressing and yet you made the purchase stress free and easy. I would recommend you as an agent to anyone thinking of purchasing a property." M Comley
"I have known Sue Buchanan for nearly a year now and have worked with her on a number of sales. At all times she has proven herself a dedicated hard worker with high ethical standards. Her communication skills are of a high order enabling her to quickly establish a rapport with potential clients. Her enthusiasm and knowledge of the product she is selling is impressive and I have no hesitation in recommending her to both Sellers and Buyers alike." M Harris – Principal, Michelle Harris Property Marketing
Management
Referring to our Residential Property Managers, Sandra Lloyd-Jones and Lyn Lake: "The girls are a great team and they were good to talk things over with. They no doubt are a great asset to B&F" J McLennan
"I would like to take this opportunity to make comment on my association with Blocksidge & Ferguson and in particular Sandra Lloyd Jones. Over the past 3 years they have managed our Brisbane property in an utmost professional manner, with diligence, and hands on attitude, when a vacancy occurred it was quickly replaced with a new tenant; their ability to produce results has pleased me greatly. Sandra has always had our best interests at heart and has administered our investment property as if it was her own. I admire the person who is dedicated to their job and have no hesitation in highly recommending Blocksidge & Ferguson Ltd to anyone seeking an efficient and competent managing agent." B Burnes
"Sandra has been most professional in all the dealings we have had with her. She has been punctilious in arranging quotes for the various jobs we have requested her to arrange, and in initiating the task to be performed. She has also responded immediately and appropriately to any repairs needed, when these were brought to her attention by the tenants. Sandra is always courteous and eager to be of assistance in whatever residential management issue that we raise with her. One of her great strengths is being able to liaise with tenants, owners and tradespeople. With tenants she can be firm, but understanding; with owners, she can be sympathetic, yet critical; and with tradespeople she has an established network and the ability to engage them to respond at short notice…. We can wholeheartedly endorse and recommend Sandra as a professional and extremely competent property manager." J Cawte & P Allen
"I am writing to convey our appreciation & gratitude to your Residential Property Manager Sandra Lloyd-Jones, whom has achieved generous rental yields and an ongoing positive relationship with a varying number of tenants. Throughout our involvement with Blocksidge & Ferguson Ltd Sandra has communicated regularly all information required and has always been available to answer any queries. Sandra’s advice has proved invaluable on a number of separate occasions. To her credit, I have also found her staff to be a key asset in the performance of her duties. The professionalism and presentation of both Sandra and her staff is a credit to your company. Having been involved with a number of rental properties throughout the last two decades, it is very rare to find an employee of this calibre. On a number of instances I have personally recommended Sandra to handle people’s investment properties. As a number of our properties are located in a five star environment, Sandra has demonstrated not only a desire, but an ability to negotiate with people at this level. Once again thank you for enabling a cohesive and positive working environment between your company and ourselves." M Warnock |