Testimonials

Huge thank you to Sue Buchanan

Sue, we just wanted to say a huge thank you for the fantastic job you did selling 62 Collett Street, Eight Mile Plains. We really appreciate all your hard work. It was very reassuring having you look after everything for us being so far away. Thank you and best wishes.  

Sue, we just wanted to say a huge thank you for the fantastic job you did selling 62 Collett Street, Eight Mile Plains. We really appreciate all your hard work. It was very reassuring having you look after everything for us being so far away. Thank you and best wishes.


 


A & G HOLLAS

Thanks again Sue for the great work that you did for us.

When we decided to sell our apartment, we spoke to several agents and from our gut feeling, we chose Sue as our agent for the job. Sue did not disappoint us with her genuine professionalism and for that we are so grateful. What we loved about Sue was her attention to details from the presentation […]

When we decided to sell our apartment, we spoke to several agents and from our gut feeling, we chose Sue as our agent for the job.


Sue did not disappoint us with her genuine professionalism and for that we are so grateful.


What we loved about Sue was her attention to details from the presentation of the apartment to the marketing campaign.


We found normally other agents would discuss in general but Sue just goes that extra step in making sure our apartment was presented at its best to the market.


If there was even a small issue, Sue would tell us so that we can do something about it. Sue would always communicate to us along the process and we felt


that we were always well informed and advised. We highly recommend Sue as the agent if anyone is still not sure who is the best agent for their property sale.


K LUONG

Thanks Sue Buchanan. Job well done!

I really appreciated Sue’s professionalism and expertise in the sale of my penthouse at Quay West using the Expressions of Interest campaign. The whole process from the signing of the agent contract to the sale of the unit was smooth and painless. She was able to answer all my queries, including complicated ones involving FIRBs […]

I really appreciated Sue’s professionalism and expertise in the sale of my penthouse at Quay West using the Expressions of Interest campaign.


The whole process from the signing of the agent contract to the sale of the unit was smooth and painless.


She was able to answer all my queries, including complicated ones involving FIRBs and ATOS.




F WOON

Sue, From Start To Finish It Was An Absolute Pleasure

Thank you Sue for an excellent campaign! From start to finish it was an absolute pleasure dealing with you.

Thank you Sue for an excellent campaign!


From start to finish it was an absolute pleasure dealing with you.


P CORBETT

The Sale Was Clearly Thought Out And Explained Well

I engaged Sue Buchanan from Blocksidge to sell my Spring Hill apartment in June 2016. I found her manner to be professional, helpful, friendly and communicative but not afraid to tell it as it is. When initially discussing the sale I found her knowledge and experience of the market in inner Brisbane to be considerable. […]

I engaged Sue Buchanan from Blocksidge to sell my Spring Hill apartment in June 2016.


I found her manner to be professional, helpful, friendly and communicative but not afraid to tell it as it is.


When initially discussing the sale I found her knowledge and experience of the market in inner Brisbane to be considerable.


Her planning for the sale was clearly thought out and explained well.


As I was living in Sydney during the time of the sale, I would receive an (often lengthy) email after each weekend recapping the open house or any other queries she had received during the week.


I would not hesitate in recommending Sue as an agent to sell your property.


D MOLLOY

Professional Attention To Detail, Advice & Follow Up

Sue was very professional in her attention to detail, advice & follow up in what is usually a stressful time for sellers & this resulted in a good result for us in our apartment at Quay West.

Sue was very professional in her attention to detail, advice & follow up in what is usually a stressful time for sellers & this resulted in a good result for us in our apartment at Quay West.


B & C WARLOW

Always Very Professional & Contactable With Feedback

It has been a pleasure working with you again Sue on our property at Rothbury on Ann. In this very tight market with units and apartments in good supply I am very pleased that you were our agent for the sale of ours within the month. Always very professional and contactable with feedback after each […]

It has been a pleasure working with you again Sue on our property at Rothbury on Ann.


In this very tight market with units and apartments in good supply I am very pleased that you were our agent for the sale of ours within the month.


Always very professional and contactable with feedback after each open.  The photos of the property looked really fantastic, thanks for organising them on our behalf.


The whole process has been smooth and without too much stress which is very refreshing.


Wishing you the very best with more sales and I look forward to dealing with you again.


L WYLES & K NICE

Congratulations Sue on Winning the Australian Business Quality Gold Award for 2015!

Dear Sue, Congratulations on winning the Australian Business Quality Gold Award for 2015! It shows a great effort is being made in your customer service standards. We had some great feedback from your customers. Some of the highlights are as follows: Sue provides a personal approach to her clients and always puts her clients interest […]

Dear Sue,


Congratulations on winning the Australian Business Quality Gold Award for 2015! It shows a great effort is being made in your customer service standards.


We had some great feedback from your customers. Some of the highlights are as follows:



  • Sue provides a personal approach to her clients and always puts her clients interest on top.

  • She is very efficient: She’d answer questions well and give updates on time.

  • Sue has the right contacts if we have an issue or problem or we want to speak to somebody else in relation to our property.

  • She is very professional in carrying out her duties, she has knowledge of the legislation and the ability to achieve desirable outcomes.

  • We’re very pleased with Sue’s service and we can’t speak highly enough of her.


Once again, congratulations on your win and we wish you the very best of success for the year ahead.


P HOROWITZ - Director, Australian Business Quality Awards

Your Deep Knowledge Of The State Of The Market

Dear Sue, On looking at my diary in the course of tax preparation, I noticed that about this time last year you were much in my life, busily selling three of my Quay West apartments. (You will recall we had met when you negotiated the purchase of the one I still own!) I am a […]

Dear Sue,


On looking at my diary in the course of tax preparation, I noticed that about this time last year you were much in my life, busily selling three of my Quay West apartments. (You will recall we had met when you negotiated the purchase of the one I still own!)


I am a terrible correspondent, but I feel impelled to write to you and let you know what an eye opener your management of those three sales was for me.


Two things in particular impressed me. First, your deep knowledge of the state of the market, both general and specific to our building, and I include in this not just your knowledge of the dollars-and-cents, but also of trends and the psychological factors underlying market movements.


Second, your ego-involvement in getting the best price for the vendor! Whereas the agents in my past experience, are content to get whatever deal gives them a commission with the least investment of time and energy, you worked tirelessly, and with difficult and irritating people to achieve the maximum sale price. I thought your detailed knowledge of the structure of the hotel pool, and the manner in which you incorporated this in the negotiations, was quiet masterly.


Unfortunately, just at the moment I have nothing to sell (!) but please be assured…. The minute I find myself in such a state you will know about it.


On a personal level, I wanted to let you know how much I appreciated your understanding of my personal circumstances, and the respect you showed for keeping my financial needs entirely confidential.


I trust that all goes well with you, and am sure your business life can be nothing but successful and impressive.


Thank you once again for your competence, attention to detail, insights, interminable patience, perseverance and outstanding salesmanship.


C McKERN

Professional Experience, Knowledge & Passion

The Managing Director of Blocksidge & Ferguson, Mr. Jonathan Blocksidge, introduced me to Sue. Although he and my daughter have been friends for many years, it was a pleasure to finally meet him, and Sue. As soon as Sue and I started talking about the sale of my property I realized how much professional experience, […]

The Managing Director of Blocksidge & Ferguson, Mr. Jonathan Blocksidge, introduced me to Sue. Although he and my daughter have been friends for many years, it was a pleasure to finally meet him, and Sue. As soon as Sue and I started talking about the sale of my property I realized how much professional experience, knowledge and passion she brought to her role.


Since my husband died, I have been managing my business affairs quite well; but the sale of my home was a daunting prospect. Sue was reassuring, informative and talked me through every stage of the process. She always came to our meetings armed with data and advice. She suggested a sales strategy ‘Expressions of Interest’ with which I was unfamiliar, but she explained it clearly, and also expressed the advantages it had for selling a property such as mine. She was also very happy to explain, in detail, all aspects of the advertising package she had devised. I felt completely at ease leaving the sales process in Sue’s hands. Not only did Sue sell my home for a very good price, but also helped locate a unit in the area I was seeking, and I was happy to have her guidance in this situation.


We have become friends through this process and I am very glad she took the stress out of what could have been a draining and unsuccessful venture for me. I cannot recommend her highly enough.


R McLEOD

No Hesitation In Recommending Sue

We recently engaged Ms Sue Buchanan as our real estate agent to manage the sale of a property in Brisbane. Sue was very professional throughout the entire process and we were delighted in her being able to secure a sale within a matter of weeks. Her understanding of the industry and concern to ensure we […]

We recently engaged Ms Sue Buchanan as our real estate agent to manage the sale of a property in Brisbane.


Sue was very professional throughout the entire process and we were delighted in her being able to secure a sale within a matter of weeks.


Her understanding of the industry and concern to ensure we achieved a satisfactory outcome were exemplary as was her constant communication with us after each open inspection to make sure we knew what was happening along the way.


We would have no hesitation in recommending Sue to any person/s who may want to sell a property in Brisbane and is looking for an agent with integrity and the ability to keep focussed on the needs of clients.


G & P MEYER

An Exemplary Agent

Sue Buchanan was an exemplary agent. She provided us with all the information we needed and requested and followed up every enquiry. We felt she represented her clients well yet kept us as buyers informed and in touch with the market. I would have no hesitation in recommending her.

Sue Buchanan was an exemplary agent. She provided us with all the information we needed and requested and followed up every enquiry. We felt she represented her clients well yet kept us as buyers informed and in touch with the market. I would have no hesitation in recommending her.


H BEATTIE

Thank you for your wonderful assistance

Dear Sue, I am writing to thank you for the wonderful assistance you gave me in purchasing at Quay West. I hope to catch up with you again from time to time and once again thanks for making the process of buying a property so easy.  Thanks also to your delightful and efficient assistant Alyssa.

Dear Sue,


I am writing to thank you for the wonderful assistance you gave me in purchasing at Quay West. I hope to catch up with you again from time to time and once again thanks for making the process of buying a property so easy.  Thanks also to your delightful and efficient assistant Alyssa.


B NICHOL

Service Second to None

I wanted to thank you for your hard work looking after our property for us. You have done a great job – I hope the new owners keep their business with you. We have found the all the staff at Blocksidge to be very friendly, very helpful and the service you have provided us has been […]

I wanted to thank you for your hard work looking after our property for us.


You have done a great job – I hope the new owners keep their business with you. We have found the all the staff at Blocksidge to be very friendly, very helpful and the service you have provided us has been second to none.


Neill and Simone

Glowing Condition Report on our Property

Dear Vanessa, What a pleasant surprise to receive such a glowing condition report on our property. Congratulations to both agents and tenants and thank you to all.  

Dear Vanessa,


What a pleasant surprise to receive such a glowing condition report on our property.


Congratulations to both agents and tenants and thank you to all.


 


Terry and Lola

Thank you most sincerely for your excellent work and professional manner when selling our property in East Brisbane

Dear Sue, From the outset, when we sat down to discuss the potential sale, you were able to provide a comprehensive market appreciation of the property, its position in the market place and the advantages you saw in running with a concentrated “Expressions of Interest” campaign. This gave us confidence in an approach that you […]

Dear Sue,


From the outset, when we sat down to discuss the potential sale, you were able to provide a comprehensive market appreciation of the property, its position in the market place and the advantages you saw in running with a concentrated “Expressions of Interest” campaign. This gave us confidence in an approach that you had successfully employed for others.


We appreciated our inclusion in the selection of the initial words and concepts for the advertisements.

The three and half week advertising campaign and web coverage were brilliant and we were really impressed by your immediate updates following house inspections and responses to the advertisements that were run in selected newspapers.


I think we were all overwhelmed by the interest generated and the result was certainly at the highest end of our expectations.

We appreciated your professionalism throughout the whole process and wish to thank you and all the team at Blocksidge involved in achieving such a great result. We highly recommend you to any person wanting to sell their property.


A & S HYDE-PAGE

I can not recommend Blocksidge & Ferguson more highly for outstanding service

“Firstly I’d like to say thank you for all your efforts and being such a professional outstanding real estate to deal with. Anytime there was an issue you had it rectified by the next day and we appreciate it.  Almost no one we know is happy with their real estate service. I can not recommend […]

“Firstly I’d like to say thank you for all your efforts and being such a professional outstanding real estate to deal with. Anytime there was an issue you had it rectified by the next day and we appreciate it.  Almost no one we know is happy with their real estate service. I can not recommend Blocksidge & Ferguson more highly for outstanding service.  You guys have been a pleasure to deal with and we can not thank you enough.”


O Wilson and M Bonnick

A Recommendation for the service of Sue Buchanan, Blocksidge and Ferguson.

We had decided to sell our family home of 30 years: we were unsettled and under informed. Because the house was in a very highly thought of brace of primary and secondary schools, we were sought after with high energy by aggressive and newer local agencies. We had meetings which left us panicked about the […]

We had decided to sell our family home of 30 years: we were unsettled and under informed. Because the house was in a very highly thought of brace of primary and secondary schools, we were sought after with high energy by aggressive and newer local agencies. We had meetings which left us panicked about the process.

We tried to join them in their enthusiasm but we have lived in the area for forty years and we knew they were quoting figures that were too high. The current fashion is public auction. That did not appeal to us. Finally we approached Blocksidge and Ferguson to inspect the home. We knew that they had been around for over 125 years and that their reputation was solid and professional. Director, Jonathan Blocksidge, suggested we meet with Sue Buchanan. Sue walked around the property quietly and with an impressive ability to notice detail: within two days she submitted her plan.

It sounded intelligent, came from deep experience, believable and most of all, an achievable goal. We agreed to set out on the Expressions of Interest strategy. Sue was at our side throughout the entire process: she even had to calm down our extended family who felt we should go to auction. The Open House experiences, dreaded by us, were almost fun. Sue’s calm presence and unnerving ability to get people inspecting the house to talk about themselves hid an impressive professionalism and determination. When we returned after inspection times, Sue would have winkled out the most useful information. She followed up on this information quickly and decisively. Her strategy was a success and the home was sold within three weeks. We received a price that was high and fair and just how we hoped it would turn out. In the closing processes, when there were a couple of unexpected requests from the buyer’s building inspection, Sue remained calm and tough.

In a tough market, Sue’s experience and dedication really made all the difference. She clearly understands what works and her personal approach is very reassuring and caring. We highly recommend Sue Buchanan at Blocksidge and Ferguson for anyone who wants to achieve a top price without stress and drama.


D EDEN

Thank you for your appraisal Sue

You are one of the few real estate agents who I have come across that actually “care” for the client.

You are one of the few real estate agents who I have come across that actually “care” for the client. I salute you! You have been great to work with… (Love your work actually! Will recommend you!!!).


 


R DALE

Blocksidge & Ferguson exceeded my expectations...

I couldn't have been happier with the service I received from Sue Buchanan.

I couldn’t have been happier with the service I received from Sue Buchanan. In my experience, few agents would provide that level of service – highly recommended.


M LEACH

I have no hesitation in recommending Sue to both Sellers and Buyers alike.

I have known Sue Buchanan for nearly a year now and have worked with her on a number of sales. At all times she has proven herself a dedicated hard worker with high ethical standards.

I have known Sue Buchanan for nearly a year now and have worked with her on a number of sales. At all times she has proven herself a dedicated hard worker with high ethical standards. Her communication skills are of a high order enabling her to quickly establish a rapport with potential clients. Her enthusiasm and knowledge of the product she is selling is impressive and I have no hesitation in recommending her to both Sellers and Buyers alike.


 


M HARRIS - Principal, Michelle Harris Property Marketing

The professional manner in which you conducted business is a credit to you.

The purchase of property can be very distressing and yet you made the purchase stress free and easy.

Dear Sue, The purchase of property can be very distressing and yet you made the purchase stress free and easy. I would recommend you as an agent to anyone thinking of purchasing a property.


 


M COMLEY

Sue, Thank you for your excellent work in selling's dads flat.

Appreciated your professionalism and friendly touch, you were in short, fantastic.  

Appreciated your professionalism and friendly touch, you were in short, fantastic.


 


A TAYLOR

We were very impressed that you took such pains to contact your potential customers

It’s a welcome change Sue, as most other agents I have contacted don’t even bother to follow through an initial contact.  

It’s a welcome change Sue, as most other agents I have contacted don’t even bother to follow through an initial contact.


 


S & K BLACKMORE

Thank you once again Sue

I think the pleasure of the whole deal was that we had you as an agent.

I think the pleasure of the whole deal was that we had you as an agent. Your work is commendable and your efficiency will only take you upward.


 


R VAZ

It has been such a positive and great sale

I will definitely be using Sue's services again and have no hesitation in recommending her to all of my friends.

I will definitely be using Sue’s services again and have no hesitation in recommending her to all of my friends. It has been such a positive and great sale that I cannot say enough praise for Sue’s efforts and truly wish her all the best in her career.


 


L MCNAB

Thank you for helping to make my first home buyers experience a wonderful one.

I just want to say a very big thank you to you for playing a major role in helping Brad and me buy our first home.

I just want to say a very big thank you to you Sue for playing a major role in helping Brad and me buy our first home. Buying a first home for me was not a daunting ‘idea’ but well and truly could have been a daunting ‘experience’ if you were not there doing a wonderful job to ensure everything went smoothly and to plan. I know at time I was a little stressed, confused, overly excited! But you did a wonderful job to calm me down, make me informed, and share my excitement! I will defiantly recommend you in the future and wish you every success in life. Thank you for helping to make my first home buyers experience a wonderful one.


 


L WALSH

I have to say that we appreciate the effort and the timely responses.

I do believe that the service we received from you Sue was the best I’ve received so far and would like to commend you on that.  

I do believe that the service we received from you Sue was the best I’ve received so far and would like to commend you on that.


 


R VAZ

Thank you so much Sue for your help and effort on this.

I cannot tell you how much we appreciate what you have put into this.  

I cannot tell you how much we appreciate what you have put into this.


 


M & D PAPAVASILIOU

Your persistence is appreciated Sue

I just wanted to say thank you for all the work you put in to help make the settlement of my property a reality.

I just wanted to say thank you Sue for all the work you put in to help make the settlement of my property a reality. Your persistence is appreciated. Thanks again.


 


P HAY